babygoods

for your everyday baby needs

Returning Your Product

7 day return only

This returns label Must be filled out correctly if not this may delay any refunds.

How do I fill out this label?

  • Firstly you must email queries@katiesplaypen.co.uk notifying us that you wish to return your product.
  • Katie’s playpen will then email you with your returns number
  • Enter this returns number clearly in the box above
  • Enter the sender’s details in block capitals only.
  • Then you must print this label.
  • Cut out the label around the dotted lines clearly marked.
  • Secure this label to the outside of the box or packaging making this visible for couriers to clearly see.

If any problems please do not hesitate to email us.

Please click here to view and print the returns label.


Returns Policy

7 Day no quibble returns policy*

Upon receiving your items, if it does not meet your expectations you may return your product within 7 Days.

To return a product you MUST email us notifying us that you do not require your product. Upon this you will receive a returns number.

WE CAN NOT PROCESS ANY RETURN WITHOUT YOUR RETURNS NUMBER.


Upon receiving this number you must click on the link at the bottom of this page which will take you to a returns label page, you will then follow the instructions attached.

Any unwanted products must be returned unused in original packaging with your completed return label securely attached on the outside of box/packaging.

You may return the product yourself at your own expense or Katie’s Playpen will provide this service at a charge of £20.00.

Katie’s Playpen will not be responsible for any losses or damages if you use your own courier.

If a picking error has occurred by Katie’s Playpen we will be responsible for all carriage charges.

Upon receiving the goods back and after inspection we will credit your account within 30 days.

Returns Policy

7 Day no quibble returns policy*

Upon receiving your items, if it does not meet your expectations you may return your product within 7 Days.

To return a product you MUST email us notifying us that you do not require your product.

Upon this you will receive a returns number.

WE CAN NOT PROCESS ANY RETURN WITHOUT YOUR RETURNS NUMBER.

Upon receiving this number you must click on the link at the bottom of this page which will take you to a returns label page, you will then follow the instructions attached.

Any unwanted products must be returned unused in original packaging with your completed return label securely attached on the outside of box/packaging.

You may return the product yourself at your own expense or Katie’s Playpen will provide this service at a charge of £20.00.

Katie’s Playpen will not be responsible for any losses or damages if you use your own courier.

If a picking error has occurred by Katie’s Playpen we will be responsible for all carriage charges.

Upon receiving the goods back and after inspection we will credit your account within 30 days.